Frequently Asked Questions

Everything you need to know about Bulletlink

Do you charge extra for upgrades or new features?

All software upgrades and new features are included in your subscription at no additional cost. We are committed to providing ongoing value without hidden fees or surprise charges.

Do you charge for banner ads like other newspaper software?

No. You retain full ownership and control of your website and all its content, including banner advertisements. We do not display any third-party advertisements on your site, and you receive 100% of your advertising revenue with no revenue sharing arrangements.

Do you offer discounts for multiple websites?

Yes. We offer volume discounts for organizations managing multiple websites. Please contact our sales team at sales@bulletlink.com to discuss pricing options tailored to your specific requirements.

How much does it cost to register a domain name when I sign up?

Domain name registration is complimentary with your paid subscription. Should you cancel within our 10-day money-back guarantee period, a $25 domain registration fee will be deducted from your refund, with the remaining balance returned to you.

What if I decide to discontinue your service?

You may cancel your subscription at any time without contractual obligations or cancellation fees. We operate on a month-to-month basis, believing that exceptional service rather than binding contracts maintains long-term customer relationships. Our commitment is to your success and satisfaction.

How difficult is it to get a mobile app for my website?

Our mobile application solution is fully integrated into the platform, requiring no additional setup on your part. When you publish content through our system, it automatically synchronizes across all channels, including your mobile application.

Am I limited to just one app design?

No. We provide multiple professional app design templates at no additional cost, allowing you to select an option that best aligns with your publication's brand identity and enhances your market presence.

Do I need to submit my app to app stores separately?

Our team manages the complete app store submission process on your behalf. Upon completion of your application, we provide comprehensive guidance for submitting to both the Apple App Store and Google Play Store, ensuring a smooth approval process.

Will my mobile app work on both iOS and Android?

Yes. Our mobile application solution provides full cross-platform compatibility, delivering native performance and user experience on both iOS and Android operating systems.

I'm not tech-savvy. Can I still use your software?

Absolutely. Our platform is designed for users of all technical skill levels. No coding, programming, or technical expertise is required. The interface operates on an intuitive form-based system that simplifies content management.

How long does it take to learn your newspaper software?

New users can begin adding pages, text, banner advertisements, and images within minutes of accessing the platform. The system supports standard copy-and-paste functionality from other applications, eliminating the need for HTML knowledge or coding skills. We provide comprehensive QuickStart tutorials, detailed online documentation, extensive FAQs, and 24/7 customer support with response times typically under minutes.

How long will it take to get my newspaper website online?

Your website can be live within approximately 30 minutes, contingent upon the speed of our initial communication and configuration process.

I've signed up. What are the next steps?

Upon registration, a member of our team will contact you via email to provide your account credentials and access information. You may begin building your website immediately. Our complimentary support system is available to assist with any questions or technical issues, with typical response times under minutes.

How do I move my existing newspaper website to Bulletlink?

Please contact our sales team at sales@bulletlink.com to initiate the migration process. We will assist you in transferring your existing website, including all content, archives, and historical data.

I only see a few templates on your homepage. Is that all you have?

The templates displayed on our homepage represent a selection of our demonstration designs. We maintain an extensive library of additional templates. Our platform supports virtually unlimited design configurations, including various column layouts, dimensions, color schemes, and image placements. You may begin with any demo template, and our team can modify elements or integrate components from multiple templates—all included at no additional cost.

Can I have a custom homepage design instead of using a template?

Yes. Our platform architecture supports the creation of fully custom designs tailored to your specifications. We also offer professional custom site design services at competitive rates. Please share your design concepts, reference materials, or sample sites, and we will provide a detailed quotation for your review.

Can I customize my newspaper template to match my requirements?

Yes. While we provide a selection of ready-to-use templates, our software platform offers extensive customization capabilities. You have the flexibility to modify your site beyond template constraints, enabling you to create a distinctive design that differentiates your publication from competitors.

Can I mix and match portions from multiple templates?

Yes. Our design team can integrate elements from any combination of templates to create a custom design that meets your specifications. We typically deliver completed custom designs within 24 hours of receiving your requirements.

Can visitors submit articles, classifieds, events, and other content directly?

Yes. Our platform includes user-generated content submission functionality, allowing visitors to submit articles, classified advertisements, event listings, and other content types directly through your website.

Can I upload audio and video files using your publishing software?

Yes. Our platform supports unlimited audio and video file uploads. Alternatively, you may host videos on external platforms such as YouTube and embed them directly into your website pages using our integrated embedding tools.

I have archives on my current website. Can they be transferred?

Yes. We provide complimentary archive migration services, transferring all historical content from your existing website to our platform at no additional cost.

I have hundreds of classifieds to enter each week. Can this be automated?

Yes. Our automated classified processing system can streamline your classified entry workflow, significantly reducing manual data entry requirements.

Can I insert YouTube videos or scripts like weather or news feeds?

Yes. Our publishing platform supports the integration of various third-party widgets and applications, including YouTube videos, weather services, news feeds, calendar systems, stock tickers, comment systems, social media tools, and numerous other embeddable content types throughout your website.

Is your website search engine friendly?

Yes. Our platform automatically generates search engine optimized (SEO) pages with SEO-friendly URL structures, comprehensive meta keywords, optimized page titles, and detailed meta descriptions. For instance, we generate static, descriptive URLs such as 'yoursite.com/gasoline-prices-going-high.htm' rather than dynamic query-based URLs, which significantly improves search engine visibility and ranking potential.

Can I assign responsibilities to my staff or have multiple user logins?

Yes. Our platform includes comprehensive user management capabilities, allowing you to create multiple user accounts with role-based access controls. You can assign specific responsibilities and permissions to staff members based on their organizational roles and requirements.

Who can use Bulletlink content management software?

Our content management system is designed to serve a wide range of organizations, including newspapers, magazines, sports publications, shoppers, journals, nonprofit organizations, homeowners associations, community groups, businesses, trade associations, e-commerce sites, religious institutions, real estate professionals, educational institutions, legal practices, and many other content-driven organizations.

Can I use your software if I don't have a print newspaper?

Yes. Our platform is suitable for any organization, regardless of whether you maintain a print publication. The system accommodates various publication types, including daily newspapers, weekly publications, online-only news sites, journals, magazines, newsletters, and other digital content platforms.

How does your support compare to other newspaper software?

Our customer support services are provided at no additional charge. We maintain a dedicated support team available through our ticketing system, including weekends and holidays. Our trained support specialists typically respond to inquiries and technical issues within minutes. Additionally, we provide comprehensive QuickStart guides, extensive FAQs, and detailed online documentation to assist with self-service troubleshooting and learning.

Do you provide software to install on my computer?

No software installation is required. Our platform operates entirely through standard web browsers, including Chrome, Firefox, Safari, and other modern browsers. All functionality is accessible through your browser interface, eliminating the need for local software installation or maintenance.

Can I purchase your software and host it on my own servers?

No. Our content management system is proprietary software that operates exclusively on our hosted infrastructure. All websites must be hosted on our servers to ensure optimal performance, security, and access to ongoing updates and support services.

There's a feature I really want. What can I do?

Please submit your feature requirements to sales@bulletlink.com. Our product development team will review your request and evaluate its feasibility for inclusion in our development roadmap.

What will my web address or domain name be?

You may select any available domain name of your choice, such as www.yourcompany.com. We assist with domain registration and configuration as part of your subscription service.

I have multiple websites pointing to my main site. Can I set that up?

Yes. Our platform supports multiple domain names pointing to your primary hosted website. Domain pointing and configuration services are provided at no additional charge.

How much storage space is included?

We provide unlimited storage space to ensure you can make all your content available to your online readership. There are no storage limitations or additional charges for content volume.

Is there a deadline for uploading pages and pictures to my website?

No. There are no deadlines or time constraints for content uploads. You have complete flexibility to maintain and update your website 24/7 according to your own schedule and workflow requirements.